I want to subscribe!
FAQs
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Subscribing to TSL is a quick and easy three-step process:
1. Fill in the subscription form.
2. Sign the terms and conditions contract and complete the direct debit mandate.
3. Enter your login and password into the software and start enjoying your karaoke nights.
By following these three steps, you'll be able to subscribe to TSL and start enjoying our service straight away.
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Of course we do!
Please feel free to send us an e-mail at karaoke@thesongslaboratory.com and speak to our team.
We'll be delighted to answer your questions in several languages.
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Our software works on iPad and computer (Windows, Mac, Linux...)
If you wish to use an iPad, we recommend the USB-C versions.
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No, we don't supply hardware.
Our subscription gives you access to our song catalog, karaoke application and regular updates. In addition, we provide documented resources to guide you through the use of our service.
However, you will need to purchase your own karaoke equipment, such as audio-visual equipment and speakers.
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If you wish to terminate your subscription, please note that there is no commitment and you can cancel at any time by giving one month's notice. Your cancellation will be processed from the month following your request.
To cancel, please send an e-mail to the following address: karaoke@thesongslaboratory.com
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Contact us by e-mail at: karaoke@thesongslaboratory.com
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You can request a 14-day test using the form. Please click here.
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As you can see, some tracks are not included in The Songs Laboratory catalog. This is certainly not an oversight! In fact, we have to strike a balance between two imperatives that are close to our hearts: offering you as much content as possible, and respecting the rights of creators.
So, if you notice that a track is missing, it's more than likely that the rights holder has not given us the necessary authorization to include it in our repertoire.
We maintain close contact with rights holders and are constantly adding new titles to our catalog. We also do our utmost to convince reluctant rights holders to grant us the authorizations we need.
Our catalog is constantly changing, so please check back regularly!
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As a supplier of karaoke software, we take care of the majority of rights, notably those linked to sound recording (mechanical rights) and the use of lyrics for karaoke videos (graphic rights). To this end, we have agreements with SACEM and numerous music publishers (Universal, Warner, Sony, etc.).
However, as with any establishment open to the public in France, you are responsible for paying public broadcasting rights to SACEM for music played in your establishment, including karaoke videos.
We strongly recommend that you contact SACEM, specifying the nature of your activity, to obtain more precise information on this subject and to obtain a suitable tariff.
For other countries, we suggest you contact the local organization responsible for your country.